ONE FIX TECH

Overview

One Fix Tech Shop collects and uses personal and device information to provide repair services, communicate with customers, and maintain service records.

Information We Collect

We may collect the following information when you check in or pick up a device:

We may collect:

- Contact details such as name, phone number, and email (if provided).

- Device details such as type, brand, model, and reported issue.

- Photos of the device (up to 4) for documentation and condition records.

- Pickup confirmation data including acknowledgment statements and signature.

- Service notes, parts used, pricing, and status updates.

How We Use Information

We use your information to perform repairs, provide service updates, document device condition, and maintain accurate records for warranty and dispute resolution.

Sharing of Information

We do not sell your personal information. We only share information when required to complete services (for example, parts suppliers), to comply with legal obligations, or to protect our rights and property.

Retention

We retain service records as long as necessary for customer support, warranty, accounting, and legal obligations. Records may be archived after long periods of inactivity.

Security

We take reasonable measures to protect your information from loss, misuse, or unauthorized access. However, no system is completely secure.

Your Choices

You may request access, correction, or deletion of your personal data where permitted by law. Certain records may be retained if required for legal or business purposes.

Contact

If you have questions about this policy, contact us at info@onefixtech or 201 699 0010.